Terms & Conditions for Car Lift Service UAE
Welcome to Car Lift Service UAE. By using our website, booking our services, or communicating with us through phone, WhatsApp, social media, or any other platform, you agree to follow the Terms & Conditions listed below. Please read them carefully before using our service.
Acceptance of Terms
By booking or using our car lift services, you confirm that:
- You have read, understood, and agreed to these Terms & Conditions
- You are at least 18 years old
- You provide accurate and complete information while making a booking
If you do not agree with any part of these terms, please discontinue using our service.
Service Description
We provide:
- Daily pick & drop services
- Monthly transportation packages
- Airport transfer services
- Intercity travel between major UAE locations
- Corporate and staff transportation
The availability of services may vary based on:
- Time
- Location
- Vehicle availability
- Driver availability
Booking Policy
How to Book
Bookings can be made through:
- Phone call
- Website form
- Social media pages
Required Information
While booking, you must provide:
- Full name
- Pickup location
- Drop off location
- Date & time
- Number of passengers
- Any special requirements
Confirmation
A ride is only confirmed after:
- You receive booking approval
- Driver details are shared
- Payment terms are agreed
Pricing & Payments
Pricing
Prices vary depending on:
- Distance
- Time
- Route
- Peak hours
- Special conditions
- Vehicle type
We reserve the right to update prices anytime without prior notice.
Payment Methods
We accept:
- Cash
- Bank transfer
- Mobile wallets (if applicable)
Advance Payments
Some bookings may require:
- Advance payment
- Reservation fee
Advance payments are generally non-refundable, unless otherwise stated.
Cancellation & Refund Policy
Customer Cancellation
If you cancel:
- Within 1 hour of pickup time → No refund of advance (if paid)
- More than 3 hours before ride → Partial refund may apply
- Monthly packages → Not refundable once service has started
Service Provider Cancellation
We may cancel the booking due to:
- Vehicle breakdown
- Driver emergency
- Weather issues
- Government restrictions
In such cases, we will:
- Provide an alternative driver
- Reschedule the ride
- Offer a refund (if applicable)
Passenger Responsibilities
The customer agrees to:
- Be ready at the pickup location on time
- Provide correct addresses and contact details
- Use seat belts at all times
- Avoid damaging the vehicle
- Respect the driver and follow safety instructions
Passengers must not:
- Carry illegal items
- Consume alcohol or drugs in the vehicle
- Smoke inside the vehicle
- Misbehave with the driver
- Overload beyond allowed seating capacity
Driver Responsibilities
Our drivers are responsible for:
- Safe driving
- Following traffic rules
- Keeping the vehicle clean
- Maintaining professional behavior
- Arriving on time or informing in case of delays
Drivers have the right to refuse service if:
- Passenger behaves aggressively
- Passenger carries illegal items
- Payment is refused or delayed
Vehicle Damage Policy
If a passenger damages the vehicle:
- They are responsible for repair costs
- Compensation must be paid immediately or as agreed
- Legal action may be taken for intentional damage
Delays & Traffic
We aim for punctuality but cannot guarantee exact arrival times due to:
- Traffic
- Weather
- Accidents
- Road closures
- Vehicle issues
We are not responsible for losses caused by unavoidable delays.
Luggage Policy
Allowed:
- Personal bags
- Laptops
- Small suitcases
Not allowed:
- Hazardous materials
- Explosives
- Oversized items that do not fit safely
Extra charges may apply for heavy luggage.
Safety & Liability
We take all reasonable measures for your safety, but we are not liable for:
- Loss of personal belongings
- Delays caused by external factors
- Injuries caused by passenger negligence
- Unforeseen events beyond our control
Passengers travel at their own risk if they:
- Ignore security instructions
- Do not wear seat belts
- Behave irresponsibly
Privacy & Data Protection
We collect and store only necessary information for booking and communication. For detailed information, refer to our Privacy Policy page.
Changes to Terms & Conditions
We may update these Terms at any time.
Updates will be posted on this page with a new “Last Updated” date.
You are advised to review the Terms regularly.
Contact Information
For questions or concerns about these Terms & Conditions, contact us:
Car Lift Service Dubai, UAE
📞 +97845848981261411
📧 carliftservice.ceo@gmail.com
🌐 https://carliftservice.ae/
